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THOMAS, Richard

Responses to the questions posed by Concerned Owen Sound Taxpayers (COST).

1. Municipal leadership and management

Owen Sound's population has stagnated for more than two decades, while the size and cost of the municipal management structure have increased significantly. What changes would you make to ensure that the City's senior management structure is lean, accountable and focused on results rather than simply administering the status quo? Would you support recruiting a City Manager with a demonstrated record of organizational transformation, cost reduction and successful change management? Would you also support establishing fixed-term, renewable contracts for senior management positions, with a significant portion of compensation tied to measurable performance objectives established by Council?.

Candidate response

The size of the population has nothing to do with the cost of running a city. Between the 2011 census and the one taken in 2021, the population of Owen Sound dropped by 76 people. Stagnant yes, but not exactly a rapid decline. While you are singling out the cost of the municipal management structure, you are failing to acknowledge that the cost of everything is going up. In point of fact, the municipal management structure has declined over the past decade, as some departmental responsibilities have been handed to existing managers, and positions are declared surplus. It's important to recognize as well, that the city council has only one employee: the City Manager. Council is a governance body, not a board of management.

The current city manager led council through a service review, which was anticipated to achieve about $850,000 in direct savings. I believe to be fiscally responsible service reviews should be ongoing, however, I do not believe they should be consultant led. During my 2014-2018 term on council, city staff conducted a service review and identified $850,000 in direct savings; the same amount the consultant identified in the most recent effort, at a cost of more than $100,000.

If city staff is engaged, and I'd like to see employee engagement survey results, they can achieve amazing things. I believe the city should bring back its OSCARS (Owen Sound Can Achieve Real Savings) program, to allow front-line staff to make cost savings suggestions that see follow through.

To comment any further on my views regarding the city manager would be inappropriate as he is the staff member that council and I will work most closely with following the election.

I do not support fixed-term renewable contracts for staff. It's a competitive world when it comes to municipal employees. Fewer people are seeking municipal employment, and jobs are left unfilled across the province. Fixed-term renewable contracts would put Owen Sound at a significant disadvantage. I do support performance-based accountability for senior management and annual performance reviews for all staff including the city manager.

2. Controlling property tax increases

Owen Sound taxpayers have experienced property-tax increases that, in our view, have exceeded what can reasonably be justified by inflation and population growth. Would you support a policy limiting annual property-tax increases to the rate of inflation unless Council can demonstrate a compelling reason to exceed it? If you would support exceeding inflation, what circumstances would justify doing so?

Candidate response

Tax increases are not determined by population or consumer inflation. Tax increases are tied directly to the fixed costs of running the city, including infrastructure, vehicles, programming, insurance, and services provided to residents.

I would love to say that I would support a policy limiting property tax increases as I am a city taxpayer too, but municipal inflation is not the same as consumer inflation. Municipalities buy construction materials, heavy equipment, insurance, utilities, engineering, policing, emergency services and unionized labour. These costs can rise faster than CPI. Municipalities also face mandatory regulatory and infrastructure obligations that cannot always be deferred. The strong Mayor's Act has taken the budget process out of staff hands, and made it the responsibility of the mayor. I plan to return the process to a transparent council-based process, with public input. The results will then be tabled as the mayor's budget.

I do not support an inflation-based budget cap.

3. Reducing the cost of government

Owen Sound's population today is smaller than it was in 2011, yet municipal spending and staffing have continued to grow. Would you support requiring every municipal department to identify 5–10% in potential savings, including staff cuts, as part of the budget process? Would you support using the City's 2011 budget, adjusted for inflation, as a benchmark for determining whether today's spending levels are justified? If not, what alternative approach would you use to identify and eliminate unnecessary spending?

Candidate response

I do not agree with this statement. The City of Owen Sound's directly managed workforce in 2026 is approximately 150 FTE's (full time equivalents), excluding the police and library. If you include the library (staff complement the same as 1972) and police, the number comes up to approximately 264, which was the same number reported by the city in 2012.

I would consider requiring departments to identify 5-10% in potential savings, as long as the consequences of those cuts were a part of the reporting process, so that council would have a clear picture of the service reductions that would follow.

I do not support using the 2011 budget as a benchmark. Since 2011, labour agreements, service standards, provincial requirements, infrastructure age, cybersecurity obligations, insurance, capital requirements and the mix of municipal services have changed. Those changes need to be separated out to assess administrative growth.

As far as alternate approaches, I stated earlier the strong Mayor's Act has taken the budget process out of staff hands, and made it the responsibility of the mayor. I plan to return the process to a transparent council-based process, with public input.

4. Council accountability and relationship with taxpayers

Many residents believe there is an increasing disconnect between City Hall and the taxpayers it serves. What would you do to make City Council more transparent, accessible and accountable to residents? Would you support greater public disclosure of the rationale behind major spending decisions, staffing increases, consultant contracts and significant policy decisions? More importantly, what would you do to ensure that residents are treated as stakeholders in municipal government rather than as an obstacle to it?

Candidate response

I agree there is a disconnect between city hall and the taxpayers. Communication is the #2 issue in my campaign. All of the workings of council are available to the public. Meetings are webcast and shown on Roger's cable and on the city's website; agendas are published, complete with links to relevant reports; and minutes of all public meetings are published, and available going back years.

That said, I think about the old saying 'you can bring a horse to water, but you can't make it drink'. Communication with the public is a lot like that. I'd like to see a Council Digest published online following every council meeting to provide an outline of the business of council. It will include links to relevant reports making it easier for the public to find more information. I also plan to add an 'Ask the Mayor' button to the city website to make it easier for residents to ask questions about the city.

Major spending decisions, staffing increases, consultant contracts and significant policy decisions are made publicly already.

I don't believe that residents are an obstacle to municipal government. I remind you that all of the people running for positions (and who will be elected to council) are residents of the City of Owen Sound. We are all taxpayers, elected to represent other taxpayers. What can be challenging is the fact that we seem to live in the age of incivility. People don't ask their councillors questions, they jump to conclusions, then post on social media. Elected officials are your friends and neighbours, all working to try and make Owen Sound a better place for all of us. I think if we can get back to the golden rule, 'do unto others', and treat one another with respect instead of suspicion, two-way discourse will be easier for everyone.

5. Homelessness, addiction and the downtown

Owen Sound's downtown is facing increasingly visible homelessness, addiction and public disorder. What specific actions would you take to address these problems? Would you support a coordinated approach with the County that combines: increased access to addiction treatment and mental-health services; meaningful pathways into appropriate housing; stronger enforcement of existing laws and bylaws when public safety is affected; and clear expectations for individuals receiving publicly funded support? What would you do differently from the current approach, and how would you measure whether your strategy is working?

Candidate response

The Downtown River District is facing a serious and persistent crisis involving homelessness, addiction, public drug use, disorder and crime. Businesses and residents are suffering, and people are increasingly reluctant to come downtown. I believe addressing these problems must be one of the mayor's highest priorities, and I will take responsibility for bringing the people and organizations involved together to find solutions.

Owen Sound has responded to homelessness and addiction with compassion and significant community effort. I applaud the organizations and individuals doing this difficult work, and we must continue to support effective programs. But compassion cannot come at the expense of the safety, livelihoods and quality of life of residents and businesses in the Downtown River District.

As mayor, I will bring together the agencies and organizations addressing homelessness, addiction and social services to ensure they take greater accountability for the broader impact of their programs. Providing a service cannot be the end of that responsibility. Where a program contributes to significant litter, disorder or other identifiable costs in the surrounding neighbourhood, I believe the organization should participate in solving the problem rather than leaving taxpayers and nearby businesses to bear the entire burden.

I will also propose a municipal licensing and regulatory framework for emergency shelters and organizations operating facilities that provide services to people experiencing homelessness and addiction. Operators would be required to meet clear standards for health, safety, staffing, security and neighbourhood management and to renew their licence annually. Standards could include appropriate staff-to-client ratios, security requirements, property maintenance and procedures for responding to problems occurring around their facilities.

People also need to feel safe coming downtown. I support stronger enforcement when criminal activity occurs, including open illegal drug use, harassment, intimidation, theft and property damage. I also support consistent enforcement of legitimate municipal bylaws dealing with littering, nuisance behaviour, panhandling and other conduct that negatively affects public spaces.

Where a particular property is repeatedly associated with serious nuisance conditions or unlawful activity, the City should examine every lawful remedy available to it under provincial legislation and municipal bylaws and take action where the legal threshold for doing so has been met.

My objective is not to abandon compassion. It is to restore balance.

People struggling with homelessness and addiction deserve help. Businesses deserve to operate without persistent disorder outside their doors. Residents deserve the peaceful enjoyment of their neighbourhoods. And everyone should be able to walk through downtown Owen Sound without feeling intimidated or unsafe.

Respect and compassion must work both ways. As Mayor, I will use the lawful tools available to the city, work with service providers, police, Grey County and community organizations, and insist on measurable results in restoring safety and confidence in the River District.

6. Development charges and economic growth

Owen Sound needs more residential and commercial development if it is going to reverse decades of population stagnation. Would you support reviewing the City's development-charge structure with the objective of making Owen Sound more attractive to developers and encouraging new housing construction? Would you support targeted incentives or a temporary reduction or moratorium on development charges where appropriate, particularly where developers commit to including affordable or geared-to-income housing? More broadly, what specific steps would you take to make Owen Sound a more attractive place to invest, build businesses and raise a family?

Candidate response

Yes, I support using development charge holidays as an attractor. When I was on council 2014-2018, I suggested the first ever development charge holiday on residential development as a way to stimulate growth. I was supported unanimously, and development increased dramatically. The City issued 267 residential-unit permits during the seven years from 2010 through 2016, but another 266 in less than three years from 2017 to October 2019-roughly two-and-a-half times the rate experienced previously.

In 2020, council voted to modify the development charge holiday to apply it to purpose built rental housing; by the end of 2022, there had been a significant amount of new rental construction and hundreds of other units were in the development pipeline.

I support any tool at our disposal to make Owen Sound more attractive to developers, investors, industries, businesses and potential residents. One of the things I'd like to do if elected mayor: eliminate development charges on affordable housing (definition to be set by council). We can also use the community improvement plan, fee waivers and reductions on planning applications and building fees, and zoning and density approvals to see affordable housing built. We can also provide supports to organisations in our community that are already building these types of units.

I am open to any creative suggestion to promote economic growth.

For specific steps to make Owen Sound a more attractive place to invest, build businesses and raise a family see my answer to question 5. To attract business or people you have to have curb appeal. Right now, that is a serious challenge.

7. The true cost of municipal services

We believe taxpayers should be able to see the full cost of every municipal service, including the costs of administration, HR, payroll, facilities, information technology and other shared services. Would you support fully allocating these costs to each municipal department, agency or shared-service arrangement so Council and taxpayers can see the true cost of each service? Would you also support using this information when negotiating cost-sharing arrangements with organizations such as the Library and other agencies?

Candidate response

The city already uses internal cost allocation.

I do not support using this when negotiating the library agreement. The Owen Sound and North Grey Union Public Library agreement is built on the simple principle that each member of the union pays the same amount towards the cost of library service, based on the number of users. I am not presently aware of other cost-sharing agreements.

8. Water and wastewater costs

Water and wastewater charges have increased significantly, yet these costs are sometimes treated separately from the City's broader budget decisions. Would you support requiring the Water Department to present Council with a complete explanation and justification for proposed rate increases as part of the annual budget process? Would you also support requiring the Water Department to participate in the same cost-reduction and efficiency reviews expected of other municipal departments? Ultimately, do you believe Council-not municipal staff-should be fully accountable to taxpayers for increases in water and wastewater charges?

Candidate response

All departments should be required to provide council (not just the mayor) with an explanation for increased rates. In my experience this already happens.

I would support requiring the Water Department to participate in the same costreduction and efficiency reviews expected of other municipal departments with the qualification that nothing can be allowed to compromise our water system.

City council is fully accountable for increases in water and wastewater charges, as it is the approving body for those increases. It's important to recognize that under the Safe Drinking Water Act, municipal water systems must sustain themselves without support from the general tax levy. In other words, water pays for water.

9. Judgment and Proportionality

We are now asking candidates to consider one additional issue that raises important questions about municipal governance, accountability, judgment, and the responsible use of taxpayer dollars. Please read the attached opinion paper, “A Failure of Judgment at Owen Sound City Hall,” which examines the City's prosecution of a Georgian College nursing student over an Amazon box found in a municipal garbage receptacle. We are not asking you to prejudge the outcome of the court proceedings. Rather, we believe this case raises broader questions about how municipal enforcement decisions are made, who is responsible for reviewing the strength and proportionality of those decisions, how legal services are procured and overseen, and how Council ensures that taxpayer resources are being used responsibly. As we noted in our previous correspondence, COST believes that significant change in the way City Hall operates is essential if Owen Sound is to move forward. With that in mind, we would like to ask you one additional question: "If elected to Owen Sound City Council, what specific steps would you take to ensure that a situation like this does not happen again—where a municipal prosecution involving questionable evidence proceeds through multiple court appearances at significant cost to taxpayers?"

Candidate response

Before I answer the question:

I have no information that this is a significant cost to taxpayers, nor do I know details of the case. There may be information that we are not party to which made this a case that the city felt comfortable prosecuting. That said, I believe that common sense must be applied to everything the city does.

As far as council oversight and accountability, Council has one employee, the City Manager. Council has oversight and accountability for his role. He has oversight and accountability for all other staff positions within the city.

Contracted legal services require strong financial oversight. The city, through its city manager, should have clear terms of engagement, defined reporting expectations, transparent billing, expenditure authorities and thresholds at which additional approval or reporting is required. Some or all of this may be in place now, but again, the council is about governance, not management.

I spent years as a news reporter covering court proceedings. I think that a prosecution is warranted if there is credible evidence, a reasonable prospect of success, a proportionate enforcement response, and a demonstrable public interest in proceeding. Good judgement and common sense are both important here.

I think common sense and good judgement should be our safeguards. It's important to understand that just because you can prosecute doesn't necessarily mean you should. At the end of the day, I see by-law enforcement as a function more aligned with the police department than the clerk's department. The police are well acquainted with the weight of evidence, when proceeding to prosecution. I would support moving by-law enforcement to the police service as a way to ensure municipal prosecutions are evidence based, cost effective and in the public interest.

COST will update this page when a candidate response is received. Candidate responses are presented for voter information and are not necessarily the views of COST.